Refund Policy

Return Eligibility


herfantasyboxsale.com supports a 60-day return policy for all purchased products. Within 60 days after customers receive the goods, eligible products can be applied for return and exchange in accordance with official rules. All returned items must keep intact packaging, unused state and complete accessories.

Free Return Service


Our platform provides free return service for qualified return applications. Customers do not need to bear additional return freight, reducing the after-sales cost of shopping on herfantasyboxsale.com.

Refund Processing Period


After we receive and inspect the returned goods to confirm compliance with return regulations, the refund will be processed within 5 to 10 working days. The refund amount will be returned to the original payment account in the original transaction currency (USD).

Refund Explanation


Individual special products that have been opened, used or damaged artificially do not support return and refund. We strictly review each return application to ensure the fair rights and interests of both buyers and the herfantasyboxsale.com platform.